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Commitments in Quality
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Customer satisfaction
All NTN and SNR entities in Europe have a certified and unanimously recognized quality policy.
Our daily actions are driven by our customers’ satisfaction.
It impacts:
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Quality in engineering: the Group respects the principle of robust design for robust developments
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Quality in production/process, through controlling our processes and reinforcing our production system, to guarantee the quality of our products,
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Quality in sales & services: the NTN-SNR commercial and quality entities work to obtain complete customer satisfaction. They are guided by customers' demands to propose the best service quality.
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Continuous improvement
Continuous improvement must be the NTN-SNR employees’ priority to reach and maintain Quality. We are all required to pursue continuous improvement for our own development and for meeting customers’ as well as regulatory requirements.
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